Frequently Asked Questions

What Is Concierge-Based Therapy?
At Play To Learn Therapy, we provide individualized occupational therapy in the environments where children learn, play, and grow. Through established school partnerships, we offer school-based services, with home and daycare sessions available depending on location and availability. Contact us to learn more about our services and current openings.
Are you currently accepting new patients?
We welcome inquiries for our virtual therapy programs and in-person occupational therapy services. All services are considered on a case-by-case basis, depending on availability. In-person services are currently limited, with priority given to children referred through our established school partnerships.
Please reach out to discuss your child’s needs and explore the services that may be the best fit for your family.
Do you take Insurance?
Play To Learn Therapy is a private-pay practice and is not affiliated with or contracted with any insurance companies. We do, however, accept Step Up For Students scholarship funding. Our private-pay model allows us to provide personalized, high-quality therapy tailored to each child and family, without being limited by third-party insurance requirements or restrictions.
How do I know if my child needs Occupational Therapy?
If you’re considering occupational therapy for your child, we invite you to visit our Contact Us page and complete our inquiry form. Our team will follow up by email to discuss your concerns and help you determine the next steps.
Families may schedule a 30-minute consultation with our owner for $50 to discuss their child’s needs and explore whether our services are a good fit. If you’re interested in scheduling a screening or formal evaluation, please contact us at 786-791-0705 or complete the inquiry form to get started.
Are Virtual Therapy Programs Effective?
Yes! Virtual therapy can be an effective way for children to build skills and receive individualized support from the comfort of home. Our virtual programs, including CBIT and Mighty Minds, use structured, therapist-guided approaches tailored to each child’s needs and goals.
Telehealth allows children to practice new skills in a familiar environment while giving families the flexibility and convenience of receiving services remotely. Every child is unique, and we work with families to determine whether virtual services are an appropriate fit for their child.
What form of payment do you accept?
We accept payments via credit card authorization or zelle made the same day.
What is your Cancellation Policy?
We understand that life can be unpredictable, and sometimes appointments need to be rescheduled. To ensure that all our clients have access to timely services, we kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule an appointment.
Late Cancellations & No-Shows:
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Cancellations made with less than 24 hours’ notice after a warning the first cancellation within 24 hours will incur a 50% charge of the scheduled session fee
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After 3 consecutive canceled sessions within 24 hours' notice or No-shows you will be charged the full session fee.
If you have any questions or concerns, please don’t hesitate to reach out.
What is a superbill?
A superbill is a detailed receipt of services that have already been provided. If you have out-of-network benefits, you may be eligible for reimbursement from your insurance provider. We recommend contacting your insurance company directly to confirm whether they will reimburse you for the services.
Here are some important questions to ask your insurance provider about superbills:
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Do I need to meet an out-of-network deductible before receiving reimbursement?
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Do I have coverage for out-of-network occupational therapy benefits?
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Am I eligible for full reimbursement for the occupational therapy services I received?
How long does it take to receive screener and evaluation reports?
Typically, our screener results are available within 1-2 days to a week, while full evaluation reports may take up to 21 days to complete. This allows time for thorough analysis, scoring, and detailed recommendations to best support the child’s needs. If you have any specific deadlines or concerns, please let us know, and we will do our best to accommodate.
